Learning to be assertive can help you control stress and anger, and also encourages better overall communication.
Assertiveness is a skill coveted by most corporate employees because it allows you to speak your mind while staying within the boundary of other people’s rights and beliefs. Assertiveness also helps you gain the respect of others while boosting your self-esteem. Being assertive allows you to manage your stress level, which is probably a result of the fact that you don’t know how to say no and are taking up too many responsibilities. Some people are assertive by nature but if you’re not one of them, don’t despair. Consider joining the assertiveness training course of PD Training Kuala Lumpur.
Assertive Communication is Effective
Most people compare assertive people communicating to being in a warzone. It’s really not like that. In fact, assertive people who are communicating with one another bring out mutual respect, as well as great ideas. It also shows how much you value yourself because you stand up for what you believe in while respecting the rights of other people. It demonstrates how you want to resolve issues rather than quietly leaving them alone.
Remember that it’s not all about what you say, but also how you say it. Communicating assertively should be direct and respectful. This is the best way to get your point across. By being too aggressive, your message may get lost since the people listening may be too busy reacting to your insults.
Assertive or Passive
When you are passive, you allow yourself to follow whatever others say. In a nutshell, you’re avoiding conflict. Doesn’t seem so bad, right? Unfortunately, when you’re passive, you allow others to dictate your needs and wants. You’re too afraid to say no that you end up with things you don’t like to do or are incapable of doing – sometimes to the point of affecting your relationships with others.
This can lead to:
- Stress
- Anger
- Broken relationships
- Desire for revenge
- Resentment
- Feeling of being victimised
Assertive Versus Aggressive
Now consider being aggressive. If you are too aggressive, you may come across as a bully who doesn’t care about the needs, feelings and opinions of other people. Some aggressive people tend to humiliate or intimidate others to the point of being physically threatening.
It may seem that you are getting what you want, but it does come at a cost. Respect for one another is replaced by fear, which may lead others to hate you or avoid you.
Being assertive can really change your life but if you don’t know how to be assertive correctly, you can lose more than just the support of your colleagues. Joining the assertive training course of PD Training in Kuala Lumpur can help you become a better leader who is assertive, yet respectful and stress-free.
PD Training delivers thousands of professional development courses each year in Kuala Lumpur so you can be assured your training will be delivered by a qualified and experienced trainer.
All public Assertiveness & Self Confidence Training courses include am/pm tea, lunch, printed courseware and a certificate of completion. Customised courses are available upon request so please contact pdtraining at [email protected] to learn more.