Retail sales representative is one of the most common job position in Malaysia. A sales representative or a retail sales associate is a viable position for just about anybody since it doesn’t require specialised knowledge. However, to excel in this career you need to master certain skills. Monster.com, a popular employment website includes skills such as […]
Top 10 Skills for Retail Sales Representatives in Malaysia Read More »
The job of a sales representative doesn’t begin and end with talking to prospects. In fact, salespeople spend just one-third of their day in actually talking to customers. 21% of their time is spent on writing emails, 17% in entering data, another 17% in prospecting and researching leads, 12% in going to internal meetings, and
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As a professional development training company, PD Training (PDT) focuses on continual improvement as part of our internal culture. So, in 2017/18, we selected our 20 most popular courses and re-developed the entire program to ensure we train our participants in the most efficient and effective way possible; branded the Signature Series. Using a professional instructional
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Professionally trained retail sales staff not only help in boosting sales, but also drastically affect the brand image of a company, the level of satisfaction of its customers, customer retention, and promotion from word-of-mouth. Training in retail sales develops the personality, skills and knowledge of a retail sales professional for the benefit of the employee
Training in Retail Sales: Consistent Increase in Selling Read More »
Companies are forever looking for ways to increase their sales. They spend millions in marketing and promotion to expand their customer base. A simple yet powerful method of increasing sales is through a trained sales representative. A trained sales representative not only creates new customers but also converts them into loyal customers, thereby sustaining and
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To become a top sales professional, one of the important things to do is to know how to overcome sales objections. Knowing what objections you might encounter helps in preparing for them and overcoming them successfully. The seven classic sales objections that you are likely to come across are: 1. Lack of perceived value in the
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A sales objection is a customer saying “I would buy, or I’d think about buying, if it weren’t for this (reason = objection)”. Sales objections can be various and a salesperson faces them almost everyday. But an important part of the job of a salesperson is to overcome sales objections to make it easier for
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