August 2014

Tips for Excellent Customer Service – Kuala Lumpur

Customer service is an integral part of any business, and can make or break it. Customer service is a very important part of any business and yet it is usually forgotten or not given enough attention. Oftentimes, businesses lose customers not because of inferior products but because of incompetent customer service. This is a fact […]

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Tips on Spending your Time Wisely with Time Management – Kuala Lumpur

Time flies not only when you’re having fun but it flies with just about anything we do. Time is the most precious, priceless and elusive commodity that we all have. What would we give to have a little bit more of it than everyone else? Unfortunately, it’s impossible. We all have the same amount of

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Improve Communication through Being Assertive – Kuala Lumpur

Getting your point across and being understood more clearly are just some of the improvements you’ll notice when you start learning to be assertive. Have you noticed that there are times when you feel like you’re invisible in the office? Have you felt the need to do something drastic just to get your points across?

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