Having excellent customer service is a skill that can help everyone regardless of the type of contact that they may have with a customer, whether it is via phone, online or face-to-face. Nothing can be better for business than a happy and satisfied customer. When we have excellent customer service, our customers are more likely …
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Successful businesses do not only rely on their products or services, as their success also highly depends on their customer service. Excellent customer service is the foundation of any successful business. No amount of discounts and promotions can ever make a customer return in the same way that excellent customer service will. If you believe …
Customer service is an integral part of any business, and can make or break it. Customer service is a very important part of any business and yet it is usually forgotten or not given enough attention. Oftentimes, businesses lose customers not because of inferior products but because of incompetent customer service. This is a fact …
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Retaining your Customers through Excellent Customer Service – Kuala Lumpur Read More »
Have you ever gone into a store or restaurant and the customer service was so bad that you promised yourself never to go back? What was it about the customer service experience that was so poor? Was the staff rude or arrogant? Or maybe the service was slow? Or maybe they didn’t have what you …