Being assertive means having the quality of being self-assured and confident in getting a point across without being too aggressive. How many times have you wanted your employees to get the job done within the prescribed deadline? Have you wanted your thoughts and ideas to be heard by your co-employees? Have you ever felt as […]
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Minute-taking is so critical to a business that everyone should be taking minutes. Traditionally, we always thought that minute taking during a meeting was the work of a secretary. It is but, quite frankly, not limited to. Besides, more heads are better than one. That is why PD Training in Kuala Lumpur is offering a
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Time management is a very important aspect of being efficient at work. It can make everything easier for you and it can even open up more time for you to use. If you’re seriously considering learning about time management, you should join the time management training course from PD Training in Kuala Lumpur, Malaysia. We
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Answering the telephone in a professional manner is important in order to make a good impression for your company. Often times, we answer the telephone without any concern on how we answer, how we sound like or how we treat the person on the other line. If you are determined to make a good impression
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