Being assertive means having the quality of being self-assured and confident in getting a point across without being too aggressive.
How many times have you wanted your employees to get the job done within the prescribed deadline? Have you wanted your thoughts and ideas to be heard by your co-employees? Have you ever felt as if nobody cared? It might be because you’re not assertive. If you want to change, consider joining the PD Training Assertiveness & Self Confidence Training Course in Kuala Lumpur.
Not being heard can really affect our self-esteem and confidence. Sometimes, you might even feel abused such as employees not caring what you say. Well it’s about time to let the world know you exist.
So what are the things that one learns about being assertive from PD Training?
PD Training helps you to realise what your obstacles are. It may be some type of negative thinking or it could be deeper such as a childhood fear. Whatever it is, PD Training in Kuala Lumpur will help unearth it so you can get to the bottom of why you’re not assertive. Once you know what the problem is, you are able to find a way to fix it.
Learn how to listen instead of just hearing what the other person is saying because it is important to understand the message being relayed. Body language also plays a big part in communicating as well as asking the right questions. The last thing you would want others to think is that you don’t care or you don’t understand what you’re saying.
Goals are very important for any business. In fact, it’s important to everyone. With this course, you get to learn why goal setting is important as well as setting “SMART” goals. As the saying goes, “everyone has a need for goals but not all goals are needed.”
Feeling the Part
You can’t play the part if you don’t feel the part. Actors who play the part of a fictional character immerse themselves into the character they portray to be effective. Just like the actors, you also need to feel the part. This starts with you identifying your worth and addressing your strengths and weaknesses. Learn to create positive self-talk to get you inspired.
Looking the Part
It’s quite difficult to sell your ideas for success with others when you yourself don’t look successful. It’s like a doctor telling you to quit smoking because it’s bad for your health and then he lights one for himself. Remember that first impressions count and sometimes we only get one chance to impress so we should always make the most of our opportunities.
Sounding the Part
If you sound nervous or uncomfortable, people will notice. Learn how to use “I” sentences with confidence while not coming across as arrogant or mean. Remember that it all relies on how you say it.
Dealing with Difficult Behaviour
You better expect that there will be times when you come across an employee or colleague who will be difficult to deal with and conflict may arise. Relax, it’s normal. But it will have to largely depend on how you deal with the person. Learn the following ways of dealing with difficult behaviour such as:
- Building Rapport
- Coming to Consensus
- Dealing with Difficult Situations
- Key Tactics
- Expressing Disagreement
Being assertive is not a bad thing. In fact, it’s a wonderful skill to have. The problem is that some people are not knowledgeable on how to use this skill that they end up coming across as a bad person.
PD Training delivers thousands of professional development courses each year in Kuala Lumpur so you can be assured your training will be delivered by a qualified and experienced trainer.
All public Assertiveness & Self Confidence Training courses include am/pm tea, lunch, printed courseware and a certificate of completion. Customised courses are available upon request so please contact pdtraining at [email protected] to learn more.