Answering the telephone in a professional manner is important in order to make a good impression for your company. Often times, we answer the telephone without any concern on how we answer, how we sound like or how we treat the person on the other line. If you are determined to make a good impression […]
Answering the Telephone Professionally – Kuala Lumpur Read More »
Taking minutes requires skills because when you are taking down minutes, you do not have time to think what information to add and how to add it. To develop mastery in minute-taking, consider using Minute Taking Training Course from pdtraining in Kuala Lumpur. 1. Know the Topic It is difficult to quickly understand something that we
Seven Tips to Master Minute-Taking – Training Course in Kuala Lumpur Read More »
With the remarkable advancement in technology in the last decade, more people are now working across borders without leaving their seats. This opportunity, both for the employers and the employees, comes with special challenges. The physical remoteness of team members from the employer and from each other can cause misunderstandings and lack of coordination. For
Five Tips for Managing Virtual Teams Read More »
To achieve the goals you have set for yourself, you do not need to work harder, just work smarter. From laying out goals to actually working on them, for each step of achieving what you want, you need to use the most effective strategies. Here are some ways using which you can convert work to
Personal Productivity: Get More Work Done Without Working Harder Read More »
Managing time is about spending time and effort in doing tasks that are the most important to you. There are various tasks we must do every day, including caring for ourselves, our home, and our family. There are some tasks that we must do occasionally, such as calling the bank, visiting people, listening to the
Accomplish the Important through Time Management Read More »
Recording minutes is a job of great responsibility because it is a written record of the most important decisions taken and actions performed during meetings. A record keeper needs to use the appropriate format for the recording, identify and record the most important items, choose a specific writing style, and remain unbiased. The minutes must
Required Skills for Good Minute-Taking Read More »
Confidence in oneself reveals our comfort with who we are. It is natural for us to be intimidated by alien surroundings, dominant people or difficult situations. Therefore, we need to train ourselves to remain calm yet assertive, even in situations that do not allow us to remain comfortable. To develop self-confidence, you will require skill-building
Top Five Ways to Build Self-confidence Read More »
Speaking in public is difficult for most of us simply because we never do it. At most, we interact with a small group. Without conditioning and training, it is tough to do any task, you need to develop skills in public speaking by building your knowledge and skills in it. Training in public speaking provides
Public Speaking Training: Nine Tips to Give Outstanding Presentations Read More »
Lean and Six Sigma are two separate methodologies, which complement each other in achieving greater value for the end customer while reducing waste. Lean Six Sigma allows minor changes in processes that can easily be implemented, and which initiate and maintain continuous improvement in processes. I. Elimination of Waste Millions of
What can Lean Six Sigma Achieve? Read More »
The human workforce resource is one of the most important building blocks of an organisation. A powerful workforce achieves better productivity at lower costs, reduces conflicts at the workplace, and helps a company to overcome internal and external challenges. To build a motivated, empowered and satisfied workforce, certain tools and techniques are required. Influence and
How to Build a Powerful Workforce Read More »