Minute-taking is a skill that involves many techniques in order to be efficient, accurate and reliable during meetings.
As an administrative assistant, your tasks include taking minutes during meetings. Are you equipped to handle such a task? Are you confident in your abilities? Do you know what to record? If you are unsure and you think there is still more you need to learn, consider joining the Minute-taking Training Course with PD Training in Kuala Lumpur.
By joining the minute-taking training course with PD Training in Kuala Lumpur, you will be able to improve your skills by leaps and bounds. In this article, we will take a look at some of the outcomes this training can offer you.
Recognise the Importance
Before anything else, it is always best to know what you are training for. By recognising the importance of your training, you will see the value in it, which in turn will drive you to complete the course.
Develop Skills in Active Listening, Critical Thinking, and Organisation
In taking minutes, it is always important to know how to listen because no one will wait for you to catch up. Beyond listening, you have to recognise what you need to take down, especially the action items of a meeting. This is where it is also important to be a critical thinker as well as an organised one.
Understanding and Customising Meeting Agreements
Your task is not only to write things down but to also understand them. Sometimes, there may be changes required and you will have to do it, especially in agreements. These are very specific and would need you to be accurate and knowledgeable.
Preparing and Publishing Meetings with Perfection
Your client deserves nothing less from you but perfection. If you truly love your craft, you would also see to it that your work is perfect. By honing your skills with this training course, you will truly perfect your craft and be the best at it.
Taking Minutes during Interactive Meetings
As the world’s technology progresses, so does the way we do business and even taking minutes. In an interactive meeting, your listening skills and quick thinking will truly be tested as you are only listening in through headphones. There are also certain “netiquettes” that you need to learn for meetings like this.
Build and Maintain a Minute Book
It is always important to compile the minutes that you have taken down because this will help you to track meetings in the future. If there is anything that needs to be checked from previous meetings, you will be ready with them anytime. It also helps you to be organised.
Recognising your Role in Achieving Bigger Goals for the Organisation
You’re more important than you think. The organisation needs you for important things and it’s up to you to recognise what you can bring to the table. We will guide you in achieving these goals to help you get up that ladder.
How to Deal with Problems and Complaints
This is a very common problem faced by most people who take minutes for meetings and can sometimes pull you down. By learning how to deal with these problems and complaints, you will be able to avoid fighting fire with fire, especially if the people you’re fighting with are the very people who pay your salary. Remember to never bite the hand that feeds you.
These are just some of the things that you will be able to learn when joining PD Training in Kuala Lumpur. Be the best you can be by joining today!
PD Training delivers thousands of professional development courses each year in Kuala Lumpur so you can be assured your training will be delivered by a qualified and experienced trainer.
All public Minute-taking Training courses include am/pm tea, lunch, printed courseware and a certificate of completion. Customised courses are available upon request so please contact pdtraining at [email protected] to learn more.