MS Excel 2010 is used by organisations to analyse, manage and share information in various ways. It is used for finding important data trends so that right decisions can be made easily. Mastering Excel 2010 helps in easy sharing, analysis of important data, accessibility and decision making. Advanced training in MS Excel 2010 involves the […]
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Mentoring grooms employees through guidance. It involves using skills and knowledge that helps a workforce achieve their potential. A mentor involves and inspires employees to perform to the best of their abilities for their growth and the growth of the organisation. Training in mentoring teaches practical skills that develop qualities in mentors that they use
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Do you engage in other activities while having a conversation with others? Do you multitask often and even when you are in a two-way conversation? There are two ways to listen: hearing and actively listening. When a person or a conversation is important to us, we must listen actively to understand more and respond better.
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Agendas are an important tool to keep business meetings focused, organized and flowing well. Basic business writing skills enhance your ability to create professional documents that are informative and engaging. In this article, we will discuss the basic structure of agendas, how to select an agenda format, and tips and techniques for writing an agenda. Basic
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Lean and Six Sigma are common terms you hear in an industry. But what is lean and Six Sigma, and what do they do? Six Sigma Six Sigma is a structured, data-driven process of solving critical issues in a process to make it more efficient with the end result of achieving enhanced performance. How does
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Management is nothing more than motivating other people. – Lee Iacocca In most corporations the number of line managers or mid-level managers usually outnumber senior managers. Mid-level management is responsible for implementing the policies, plans and changes that the senior management has designated and also interacting with staff on a day-to-day basis. For the success
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“Management is doing things right; leadership is doing the right things.” ― Peter Drucker Supervising and managing others is a tough job and requires effective planning, delegation, monitoring, and measuring staff productivity. It also requires empathy and keeping people responsible. Unfortunately, many supervisors believe that being tough and unresponsive are good techniques to use when
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Lean is a systematic approach to process optimisation based on the premise that no matter where the work is done, some amount of waste (non-value add effort) is generated. The goal of Lean is total elimination of waste. It is achieved through: • Identifying the sources • Planning for waste elimination • Using Lean, Process
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Process Management enhances the ability to manage the behaviour and performance of processes. It provides a systematic approach about the actual work flow of a process, allowing you to identify weaknesses and achieve improvements in processes. The process indicator help you to manage processes effectively by bringing the focus on the needs of the customer,
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Six Sigma processes can simply be explained thus: processes transform inputs into higher value outputs by blending the inputs together in a prescribed way. Inputs are provided to the process by suppliers. Supplier: A supplier is an entity, person or another process, which provides an input into the process under consideration. Therefore, a supplier can
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