Regardless of your status, background, age or experience, good communication skills will always be a requirement for success. So what are some of the ways that you can do to achieve better communication? Below are a few of them and if you feel that you need to train in communication, join the Communication Skills Training Course of PD Training in Kuala Lumpur.
Time and Place is Everything
As the cliché goes, there’s a time and place for everything. This is no different with communication. It would be impossible to get your point across, especially when you’re talking about heavy topics, late at night. Be sensitive to the other person because he/she might be really tired from working the whole day. Always have your meetings or discussions at the right time.
Having the right setting for your discussion can also be helpful. If you need to tell someone something private, then do exactly that. Depending on what needs to be discussed and whether you are addressing just one person or a group, the place can change to facilitate your meeting. Always make sure to also turn off any electronic gadgets you might have on you to avoid getting any interruptions.
Before communicating, make sure you have a clear mind and that you have organised your thoughts for the meeting. A good way to organise your thoughts is to choose three key points. The reason for doing this is because when we are passionate about what we are talking about, we tend to wander off the main point. These three key points will help you get back to what you really need to be talking about.
Make the Listener Comfortable
Before starting to speak about your topic, it is always good to start off with a good anecdote. This will certainly help put the listeners at ease, as they will identify you as one of them.
Be clear about what you are saying. Your message should come across in such a way that every listener can understand. Your words can only be remembered if people instantly understand what it is that you are saying. Try to deliver simpler words as opposed to complex ones. Also, make sure to check your volume. You may not be completely heard by everyone.
Learn to Listen
Communication is a two-way street. You’re not going to be the only person talking so make sure you know how to listen and listen well. When you listen, try to understand what the other person is saying. Ask some questions to clarify what has been said. This will also let the other person feel that you are interested in what he/she is saying.
There are more things you will learn when you join the communication skills training course of PD Training in Kuala Lumpur. Remember, this is just a small investment for a lifetime of success.
PD Training delivers thousands of professional development courses each year in Kuala Lumpur so you can be assured your training will be delivered by a qualified and experienced trainer.
All public communication skills training course include am/pm tea, lunch, printed courseware and a certificate of completion. Customised courses are available upon request so please contact pdtraining at [email protected] to learn more.