July 2014

Understanding the Need to Learn about Minute-taking – Kuala Lumpur

To understand the need to learn about taking minutes, you first need to understand what minutes are. What are minutes? Why is it so important especially during meetings? Who are the people who are most likely to gain from taking a minute-taking training course? What do we gain when using minutes during meetings? These are

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Retaining your Customers through Excellent Customer Service – Kuala Lumpur

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Why It’s Important to Take Minute-Taking Training – Kuala Lumpur

Minute-taking is a skill that involves many techniques in order to be efficient, accurate and reliable during meetings. As an administrative assistant, your tasks include taking minutes during meetings. Are you equipped to handle such a task? Are you confident in your abilities? Do you know what to record? If you are unsure and you

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Learning to Be Assertive Does Not Make You an Aggressive Person – Kuala Lumpur

Being assertive is showing or having the quality of being self-assured and confident without being aggressive. This is a very crucial skill that can help you in getting your point across and expressing yourself to others. Of course, if you’re not skilled at being assertive, it can come across differently to others and it might

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